Privacy Policy

Effective Date: July 1, 2025
Last Updated: July 25, 2025

mtncraftmicro (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (https://mtncraftmicro.com) and use our services.

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1. Information We Collect

We may collect the following personal information:

• Your name, email, phone number, and shipping address

• Order details, customization preferences

• Payment and billing data (processed securely)

• Communication records (inquiries, emails)

• Device/browser info, IP address, and usage analytics

• Cookies and similar tracking technologies

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2. How We Use Your Information

We use your data to:

• Process and deliver your orders

• Customize and fulfill product requests

• Send order updates and promotional emails (with consent)

• Respond to customer support inquiries

• Improve website performance and security

• Prevent fraud or misuse

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3. Sharing Your Information

We never sell your personal data. We only share it with trusted third-party services when necessary:

• Payment processors (e.g., Stripe, PayPal)

• Shipping providers (e.g., DHL, UPS)

• Marketing and analytics tools (e.g., Google Analytics, Meta)

Each provider follows strict privacy and security standards.

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4. Data Retention

We retain your data only as long as necessary to:

• Fulfill your order

• Comply with legal/tax requirements

• Resolve disputes or support audits

You may request deletion unless required for legal reasons.

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5. Your Rights

Depending on your location, you may:

• Request access, correction, or deletion of your data

• Withdraw email marketing consent

• Object to certain types of data processing

EU/EEA Users (GDPR): You also have the right to data portability and to lodge a complaint with a data protection authority.
California Users (CCPA): You have the right to know, delete, and opt out of the “sale” of personal information (we do not sell it).

To make a request, email us at mtncraftmicro@outlook.com.

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6. Data Security

We use HTTPS, secure storage, and access controls to protect your information. While we strive for the highest standards, no system is 100% secure.

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7. Cookies

Our website uses cookies for:

• Saving your preferences

• Enhancing performance

• Collecting anonymous analytics

You can manage cookies in your browser settings.

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8. Children’s Privacy

We do not knowingly collect data from children under 13. If we learn we have collected such data, we will delete it immediately.

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9. External Links

Our website may link to third-party sites. We are not responsible for their content or privacy practices.

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10. International Visitors

If you visit from outside our hosting country, your data may be transferred internationally and subject to different laws. We ensure protection aligned with GDPR and other major frameworks.

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11. Policy Updates

We may update this Privacy Policy to reflect changes in our practices. The “Last Updated” date above will reflect the latest revision. Continued use of the site constitutes your acceptance.

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12. Contact Us

For privacy-related questions, requests, or concerns, please contact us at:

📧 Email: mtncraftmicro@outlook.com